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Help and Information

System Usage Guides

eTrace User Guide (pdf)

The System Usage Guide covers the basic day to day usage of the eTrace system including step by step instructions on searching and working with results.

Pricing

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Search Fields

Phone: Land line with area code (eg 03 7010 1234), or mobile number (eg 0491 570 110). If no area code is supplied (eg 7010 1234), then all area codes are searched. Formatting is optional (eg brackers, spaces, hyphens).

First Name: The first name can end in an asterisk ' * ' to match any name beginning with those letters. (eg mar* will match mary, mark, markus, etc)

Last Name: The last name is searched in conjunction with the first name (if entered). Last name can end with an asterisk to perform tail matching (see the example for first name above)

Street Number: Street number can be a plain street number like 56 or 12B, or a range such as 10-30 or it can include unit/flat number such as 3/35 or 4/10-12

Street Name: The street name can be entered with an optional street type (eg Rd, St, Cres). "Brunswick" or "Brunswick Rd" are valid.

Suburb: If suburb is left blank, then all suburbs are searched.

Postcode: 4 digit postcode. If left blank, then all postcodes are searched.

State: If a state is not selected, then all states are searched.

Search Tips

Partial Name Search
Using an asterisk ' * ' you can search for a partial name. For example, searching for:

First Name: Rob*
Last Name: Smith

will find any person whose first name begins with the letters Rob and last name Smith, including Rob, Robert, Roberto, etc.

You can use an asterisk at the end of a First Name or Last Name in the Name Search or Advanced Search tabs.

Partial Name Search
Using an asterisk ' * ' you can search for a partial name. For example, searching for:

First Name: Terry
Last Name: John*

will find any person whose first name is Terry and whose last name begins with the letters John, including John, Johns, Johnston, Johnstone, etc.

You can use an asterisk at the end of a First Name or Last Name in the Name Search or Advanced Search tabs.

Street Range Search
You can search for a range of street addresses. For example, searching for:

Street Number: 8-14
Street Name: Johnston St
Postcode: 2470

will find all persons at addresses ranging from 8 Johnston Street to 14 Johnston Street in the postcode 2470.

Specific Street Type Search
You can search for a specific street type. For example, searching for:

Street Name: Brunswick

will find all addresses on any street name of Brunswick, including Brunswick St, Brunswick Rd, Brunswick Crt, etc.

You can better refine your search by searching for a particular street type. For example:

Street Name: Brunswick Rd
Will only return addresses on Brunswick Road.

Phone Number Search
You can leave the area code off the phone number to search all states. For example, searching for:

Phone: 7010 1234

will search all area codes (02, 03, 07 and 08) for the phone number 7010 1234.

Fuzzy Name Search
Using a question mark after the Last Name you can perform a fuzzy name search. For example, searching for:

First Name: Terry
Last Name: Little?

will find any person whose first name is Terry and whose last name is similar to 'Little' such as 'Liddle', 'Liddell', 'Lidal', etc. Note that the fuzzy search can return many more results than a normal search.

Fuzzy searching is available on the Last Name field.

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